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Returns & refunds

All sales are final. We do not offer refunds or change-of-mind returns. Please choose carefully and check sizes before ordering.

Faulty, damaged or incorrect items

If you receive an item that is faulty, damaged in transit, or not what you ordered, we will make it right. Contact us within 48 hours of delivery with your order number and a photo of the issue, and we will arrange a replacement or store credit (our choice, subject to stock).

Not eligible

  • Change of mind, wrong size chosen, or "no longer wanted".
  • Items that have been worn, washed, altered, or are missing tags/packaging.

How to reach us

Email hello@wearora.app or call +960 734 9242 with your order number.